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                   MHM COVID-19 POLICY

THE PREMISES 

Only MHM staff are permitted beyond the reception area. There will be no exceptions.

The main workshop curtain will be kept closed at all times apart from when pushing motorcycles in and out of the premises. The reception area door will be kept closed during working hours.

 

DROPPING OFF

There is a strict appointment only policy. Please book in via telephone, email or facebook and confirm work required, along with contact details when making booking.

On arrival, please park motorcycle in front of workshop and proceed to reception area with keys.

Customers are requested to keep gloves and crash helmet on whenever possible.

Please ring the bell in reception and place keys in tray when advised. You will be asked to confirm contact details and work required.

In the unlikely event of another customer being present, please respect the social distancing requirements of 2 metres and wait until the customer has departed.

 

DISINFECTING

Keys will be disinfected with isopropyl alcohol in reception area. Once customer has departed, motorcycle will be sprayed with isopropyl alcohol and pushed into the workshop.

 

COLLECTING

We will contact customer to advise on job completion and confirm a convenient collection time.

Invoice will be emailed wherever possible and customers are requested to make payment either by debit card in reception area or via bank transfer prior to collecting motorcycle.

 

ADDITIONAL INFORMATION

Unfortunately we will not be able to store customers crash helmets or clothing on the premises.

We may have to vary our opening hours at short notice so please adhere to agreed dropping off and collecting times. Please ensure you contact us if there are any delays.

Due to our outsourcing of MOTs, we have had to suspend the provision of MOT tests until further notice. Please note that the DVSA have extended the due date of MOTs for all vehicles due after 30th March for an additional six months.

 

PLEASE ENSURE YOU FOLLOW THESE INSTRUCTIONS TO ENSURE THE SAFETY OF OUR STAFF AND CUSTOMERS.