"Come on lads (and lasses), get your testimonials out for us"
Testimonials
Here's your chance to say what you think about the quality of service you received from us. A bit like feedback on eBay but we'd like a bit more than just A+ or a grey doughnut.
| Mark. Brilliant job on the bike. Didn't cut out once whilst stationary so looks like it's sorted and warmed up. Appreciate the hours spent geeting it right and also putting other peoples mess ups right. Will see you again in July when the bike needs a service and mot. Cheers for a top job at a very good price, Cheers Si.(10/05/10) |
Mark/Darren. Just wanted to say a big thank you for the sterling work you carried out today. Am now back home, everything working v sweetly.All I have to do is increase the volume on the autocom unit so I can hear the sat nav voice/music better @ higher speed. Rest assured, I will put a note in the UK GSers website, and will be sure to recommend you to all BMW owners I encounter.Top blokes. Regards Keith (05/03/10)
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Hi Mark, |
Mark, Just a quick note to say thanks very much for all your efforts getting her back on the road. Made it to work ok with the new tyre and brakes and only had a couple of wheel spins… :-) Thanks again. Jon B. (Met Police 15/01/10) |
| Darren, I ran the engine for a while last night to check the starting and at least warm it up - the clutch is a lot lighter than it had been, and it's starting and running better - its stalling point was at noticeably higher revs and I wouldn't have been able to get it to start at 0 degrees before, so thanks for the work - as before you've gone the extra mile compared to the more local mechanics to me, which is why I'd recommend you over Aye Gee any day. David B (30/01/2010) |
Mark, where have you been all my life?! I spent the last 6 years being thoroughly shafted by the local BMW dealer to the extent that I literally thought "it's time to get rid of your bike old boy... you can't afford to run it". Lets just say that no amount of blonde receptionists, free cappuccinos or free taxis will get me to go back to the 'authorised service centre'. The bike runs better than it ever has. Alright... enough. See you next time. John. (25/01/2010) |
Just wanted to drop you a line to say thanks for the great service you have always given .When i bought my K3 GSXR 1000 i enquired where the best place was to take it to be worked on and you were recommended by one of the guys on gixerboyz and since my first visit i have always brought it into you when anything needs doing.So far you have carried out servicing,replaced tyres and changed fork seals.I have always been made to feel very welcome and know that i can trust you to provide good honest advice and a service thats second to none as well as value for money .I have always been made to feel welcome and you guys are never too busy to stop and chat .Keep up the good work and i will keep the biscuits coming
Many Thanks GSXR Paul - sidcup (9/1/10)
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Mark – thanks for your help last week. |
| Hi guys! thanks for sorting and checking over my Firestorm a few weeks back – Noisy CCTs no more. Despite being local Its taken 15 years to find you and a pleasant experience it was too. Great service and half the price of a Honda dealer. Look forward to seeing you again (well not too frequently hopefully) John Bull (17/8/09) |
Just another thank you for the work on the 1150GS, yes a bit old ( me and the bike) with 69thou on the clock but it runs so well since a visit to you guys. It was fitted in at short notice, work completed and it is so noticeable in the way it performs now..........thanks ....Ian (another one from TD P) (29/3/09)
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| Thank you both very much for getting the bike back to me, sorted and on time this morning. It feels 1000 better, smoother and pulls much more cleanly from low down the rev range. Will definitely be recommending you guys, |
| ..... Anyway, in the few rides I have managed there is a undoubted improvement in the the bike's handling, manoeuvrability and all-round running. I want to thank you both not only for the good work you've done, but also for your attention to detail, your honest and open approach to the job, and your good humour. A pleasure doing business with you - I shall recommend you highly to anyone who'll listen to me banging-on! I can't believe I gave those other comedians my money... We live and learn... All best, Dom Colchester (17/2/09) |
My young son had the unfortunate experience of having his motorbike stolen from his front garden, in spite of it being fitted with a hefty chain and cover. The police retrieved it some weeks later, but we were left with the problem of picking it up and returning it to the agents, for repair. The police recommended that this was done immediately, before it was stolen again, but they were unable to offer any assistance. Frantically searching on the internet, for someone to help, we came across Mark Holden’s recovery service and, quite honestly, we could not believe the quality of service we received. Mark could not have been more helpful and his partner Darren was efficiency itself, providing us with a retrieval, within an hour of phoning them. We would like to offer our sincere thanks for their assistance, during a particularly traumatic episode, and we wish them all the very best for the future. With the quality of service which they provide, they cannot fail to prosper. Tony Prince (12/2/09) |
| There's not a lot to say, that hasen't been said really about the guys. the're pretty much a god send for us bikers. I first heard about mark as I was getting some tyres for my then TDM 850. I was desperately searching for someone local to Lewisham. after asking at Watling tyres in Catford, mark was reccommended straight away. I took the missus along as she seems to have a sixth sense for dodgy dealers. straight away at pulling up mark came out to see what the noise was about and i knew at once he was a good egg. there is a no nonsense approach with mark. If you need something he will move heaven and earth to try help you. the bonus factor is my missus works about 500 yards down the street so I often pop in to say hello. I can honestly say even without the bike the work shop is genuinely a good place to be as there's never a dull moment. to finish off and put it in to context.....If the government went about the way mark and the lads do, then this country would be the best looked after on the planet. untill that happens our bikes will be looked after by mechanics who treat each and every bike that rolls through them doors as their very own, nothing's to big or small....all that said the're still ugly buggers. Cheers lads and heres to seeing you a lot more.Chris. (HMS Illustrious 13/1/09) |
Eazzzy gizza! wot can i say, those crash bungs {RnG} are brilliant, they saved my 2006 yamaha R6 from being dismantled after i was knocked off ma bike in the caribbean... with u not being able to help me out directly cause im sooo far away, Ur wise choice of bobbins saved my bike from a lot of damage, so indirectly uve helped me out. nice one. RnG Bobbins are GREAT!!!!! Martin Logan (28/12/08) |
Big respect to Mark and Darren have helped me out big time with the blade, top notch boys, if you have a problem then ring them. The boys were recommended to me by a work mate and for the last 3 years they have been nothing but good eggs. I have sent a few people their way and all of them have been well happy with the standard of work/honest opinions and value for money. Seriously good at what they do and proper bikers. |
| My bike was left outside my flat for almost 6 months after the tax & mot expiring and the brakes seizing and battery being dead. Summer was fast approaching and I was in a hurry to get my Green hornet back on the road. I did some searching around and saw your website, I was particularly confident when I saw your customer recomendations from the police officer. I rang you guys up and you put me at ease straight away. The bike was collected on a Friday morning. By Monday evening the bike was ready. All neccessary work was carried out, including the MOT which you also arranged on my behalf. It was very reassuring for me with mark ringing me up letting me know what was wrong with the bike and explaining to me the problems if certain work wasn't carried out. I just wanna say that you are a credit to your industry, knowing there are other mechanics out there who take people for granted. On collecting my bike I was shown the damaged components that were replaced and explained in detail the possible dangers associated with the parts if they weren't replaced. Again a big thank you and I'll definately be back. Daniel C. Met Police officer (28/06/08) |
I spent 2 days trying to diagnose the nonstart fault on my R1150RT with various phone calls to several BMW dealers, the end result being I had still not found the root cause.
Luckily Coopers at tonbridge said they could look at it next month !! but if I needed it sooner I might like to try MH motorcycles.
5 mins later and 1 phone call Mark had diagnosed the fault with out even looking at the bike !
After the tests he suggested were carried out I found the fault, I was astounded the difference a phone call can make to the RIGHT person.
All I have to do now is remortgage the house to buy the bits. Obviously BMW valves are diamond encrusted or something like that. I can't thank Mark enough for his assistance which was freely given in a friendly,professional manner.
I will recommend his services to as many people as I can. If I ever get a problem again I know who I'll be ringing.
Thanks again and Safe riding to all who read this
regards,Colin Kennedy (23/06/08)
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What can I say that everyone hasn’t already said?! Not much, absolute top guys, top service received, honest advice, friendly and welcoming. I have a dealer literally down the road from me but from now on I shall be making the slightly longer trip to see Mark and Darren in all cases that my bike needs some TLC. I cant say enough about how good it feels to actually come across mechanics that just get on with it and tell it like it is, not the old ‘well it could be this or we will probably have to do that’…..’Yeah £2,000 please’!! All you get is honesty and top service. I confidently recommended them to 2 different people within 24 hours of coming away from MHM and now that I know they have the ‘green’ light to carry out servicing on bikes still under warranty and the fact I’m so cack handed they will be seeing a lot more of me! Cheers guys for everything so far and here’s to seeing you again! Lee ‘Squeaky rear no more’ Samways (18/06/08) |
I did a trackday at Rockingham a while back and had instruction from a top bloke called Darren, who also happens to work for Mark Holden Motorcycles. I took my ZX along for a 16k service today (valve clearance check and all sorts), dropped her off in the morning and picked her up this afternoon. She's running absolutely fabulously now and has been MOTd to boot... all at a really reaonable price. Both Mark and Darren are really friendly chaps and explained precisely what had been checked and done to my bike. I'd recommend these guys to anyone - give em a buzz! Ekaterini Tano (10/06/08) |
I started to look around for a bike mechanic after buying a brand new Suzuki GSXR 600 K7 and the Suzuki dealers wanted a stupid amount of money to do the first service and then all the other maintenance services. When I then told them it was a parallel import well the price just went through the roof. I was recommended to Mark by a guy from a motorbike forum who has been using Mark for years and to be honest from the very first moment I can see why. Not only did I feel like I was the most important customer so did my bike. My bike felt amazing after giving it to Mark for the first service and I could feel where my money went. With Mark I feel like he is giving me honest firm solid advice and trust this without question. Its piece of mind knowing my bike is in safe hands when it goes to the garage, you can’t buy that it’s something that is there with trust. Mark will do the extra mile the little things that make the bigger picture. Sadly my GSXR 600 got stolen at the start of the year and have now purchased a GSXR K7 750 and without question she will be going to see Mark as I just don’t trust anyone else now I have seen the service Mark provides. Keep up the outstanding work mate. |
Mark "fancy a cup of tea mate? Me "yes please" Mark: "put the kettle on, and I don't think there are any clean cups, and mines a coffee with two lumps" I fall for it every time and often end up washing up all the cups, but then I often just turn up just for a cup of tea and to say hello. It doesn't matter how busy Mark is, he is always welcoming and has time to talk even whilst working. It's a way of getting his experienced eye cast over the bike as well. I usually ask if the brake pads and tyres are ok and he has invariably checked them before I've asked and without me even noticing
I can't imagine life without Mark! That sounds a little melodramatic and over the top, but I can phone Mark and say "I've two hours free on Thursday morning before I go on tour, do you think you can change the oil and filter and check the bike over" He knows that to busy people who rely on their bikes as their main transport the year round, to have that sort of help is like gold dust. He's always fitted me in on those occasions (try getting that from a main dealer) I'm not a 'special case' and he treats all my musician colleagues who have bikes (and there are lots that go to him) with the same care and attention. He once even opened up his workshop on a Sunday morning so that I could collect a bike he had repaired, because I had to leave home at 6.00am on the Monday.
He seems to have an encyclopaedic knowledge of all things bike and can stop you making expensive mistakes, like buying a bike with problems, or after market bits that your bike is unlikely to benefit from.
All the best and long may you provide the best service there is.
Paul Allen (6/5/08)
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What can i say, I have had all of my bikes serviced or repaired by mark for the past fifteen years.with a honesty second to none which for me leaving my pride and joy in his capable hands means piece of mind. He always explains whats involved and with his experience never far of the point with his reasonable hourly rates and material prices. Thanks for all you help over the past few years Alan ,,Isle of man. road racing capital of the world (6/5/08) |
Mark has been working on my bikes for over 20 years now. Although I have to drive past LOT of mechanics to get to MHM, I would go nowhere else. You get honest advice and superb service along with excellent pricing. I have recommended him to everyone I know, some even travel to him from deepest Essex!!! Being a bit of a Motorcycling pervert he knows his way around BMW's like no-one else, though also works on real bikes as well! Everyone there is completely barking mad and there is always a warm welcome. Just don't let them smell chocolate in your pocket or they'll be on you like rabid dogs!!! Great guys, can't speak highly enough of them. Scott Tulip. Police Driving Instructor, Hendon (5/5/08) |
Mark has been working on my bikes now for the last 6 years. I've had nothing but 1st class service and honest advice to say I trust Mark 100% is an understatement, When I bought my last bike Mark came with me and went through the machine with a fine tooth comb, gave me the nod and I did the deal, buying with complete confidence.
Be warned if you go to MHM they are really nice to you, make you tea with biscuits etc until your 3rd or 4th visit then it will be your turn to make the tea and do the washing up!!!
Brian Ellery Mortgage Adviser to the Rich and Famous (4/5/08) |
I have been using Mark Holden motorcycles for longer than i care to remember
I have always found Mark to be approachable, knowledgeable and willing to "do that little bit more"
to make sure his customers go away happy. He has worked on a variety of my bikes and always
been able to make sure any problem is resolved quickly and efficiently.
I would recommend his facilities to anyone wanting good service without paying for main dealer glitz, so much so that i travel quite some distance now to continue using Mark keeping my bikes in tip top shape
John Mitchell (4/5/08) |
I bought my Honda Fireblade from one of Marks long term customers, Mark had looked after it from new and said it would be a good bike to buy well he was wrong, it's been a bloody brilliant bike! Mark has continued to look after this bike. At MHM you get top class service from a top bloke, who is partial to the odd packet of chocolate hobnobs.
Dave French aka The Prince of Darkness (4/5/08) |